Live Events Terms and Conditions

• Event Access
This ticket is valid for the named ticket holder only and must not be resold.
You must bring valid identity proof to the event, which matches the name on this ticket.
The QR Code allows one entry per scan.

• Event/Venue Rules and Regulations
Tickets are issued subject to the Rules and Regulations of the Event, issued by HKILF and the venue and the Terms and Conditions issued by HKILF. You and all other Ticket holders in Your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. HKILF reserves to right to request You and all other Ticket holders in Your party to vacate the venue if there is a failure or refusal to comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. Full details are available from HKILF on request.

• Refunds
In cases where an event is cancelled, or does not take place for any other reason, You will receive a refund from HKILF Ticketing. The amount refunded will be the full ticket price less a refund handling fee and the booking fee paid at the point of purchase will be non-refundable. If a full or partial refund is requested by You for any other reason, HKILF will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at HKILF's sole discretion. Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.

Online Events Terms and Conditions

• Event Access
This ticket is valid for the named ticket holder only and must not be resold.

• Event Rules and Regulations
Tickets are issued subject to the Rules and Regulations of the Event and the Terms and Conditions issued by HKILF. Full details are available from HKILF on request.

• Refunds
In cases where an event is cancelled, or does not take place for any other reason, You will receive a refund from HKILF Ticketing. The amount refunded will be the full ticket price less a refund handling fee and the booking fee paid at the point of purchase will be non-refundable. If a full or partial refund is requested by You for any other reason, HKILF will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at HKILF's sole discretion. Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.

Fringe Club Venue Pass T&C

• Event Access
This ticket is valid for the named ticket holder only and must not be resold.
You must bring valid identity proof to the event, which matches the name on this ticket.
The QR Code allows one entry per scan.

• Event/Venue Rules and Regulations
Tickets are issued subject to the Rules and Regulations of the Event, issued by HKILF and the venue and the Terms and Conditions issued by HKILF. You and all other Ticket holders in Your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. HKILF reserves to right to request You and all other Ticket holders in Your party to vacate the venue if there is a failure or refusal to comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. Full details are available from HKILF on request.

• Refunds
In cases where an event is cancelled, or does not take place for any other reason, You will receive a refund from HKILF Ticketing. The amount refunded will be the full ticket price less a refund handling fee and the booking fee paid at the point of purchase will be non-refundable. If a full or partial refund is requested by You for any other reason, HKILF will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at HKILF's sole discretion. Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.

• Catering Discounts
Upon presentation of this ticket, You are entitled to 10% OFF your bill at Vault Café (Opening Hours: 11:00 - 16:00, Monday to Saturday) and Fringe After Five (Opening Hours: 17:00 - 22:00, Wednesday to Friday), and 5% OFF your bill at NOVE at the Fringe (Opening Hours: 12:00 - 24:00, Monday to Sunday) during the restaurant’s opening hours from the 11th – 14th November. Advance booking is recommended for NOVE at the Fringe. (Tel: 2130 6546 / 9027 8573)

Tai Kwun Venue Pass T&C

• Event Access
This ticket is valid for the named ticket holder only and must not be resold.
You must bring valid identity proof to the event, which matches the name on this ticket.
The QR Code allows one entry per scan.

• Event/Venue Rules and Regulations
Tickets are issued subject to the Rules and Regulations of the Event, issued by HKILF and the venue and the Terms and Conditions issued by HKILF. You and all other Ticket holders in Your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. HKILF reserves to right to request You and all other Ticket holders in Your party to vacate the venue if there is a failure or refusal to comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event. Full details are available from HKILF on request.

• Refunds
In cases where an event is cancelled, or does not take place for any other reason, You will receive a refund from HKILF Ticketing. The amount refunded will be the full ticket price less a refund handling fee and the booking fee paid at the point of purchase will be non-refundable. If a full or partial refund is requested by You for any other reason, HKILF will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at HKILF's sole discretion. Refunds will be made back to the card used to make the purchase and will take between 5-7 working days to complete.

• Catering Discounts
Upon presentation of this ticket, You are entitled to 20% OFF on all F&B consumption in LockCha Teahouse (G06-07, Block 01, Tai Kwun, 10 Hollywood Road, Central) during the restaurant’s opening hours from the 12th – 13th November.

私隱政策

HKILF 非常注重您的私隱。這個私隱政策說明了我們確保您的資料保持安全和保密的步驟，並符合香港個人資料 (私隱) 條列 (第 486 章) 的要求。

敬請細閱這個私隱政策。一旦您使用本網站 (“網站”) 或任何我們的手機應用程式 (“應用程式”) 或透過它或它們而使用了我們的服務；您將會被視為已閱讀並同意此私隱政策內提及般使用您的個人資料。您亦會被視為已閱讀並接受本私隱政策和本網站的條款與細則。

如您不接受本私隱政策及條款與細則，您將不能使用我們的網站或應用程式，或通過它或它們而使用了我們的服務。

1. 您的資料與其用途

1.1 如您希望進入某些區域，或透過網站或任何應用程式使用一些服務；您必須先註冊成為本網站的會員 (“會員”)。

1.2 當您註冊成為會員及購買門票時，您必須提供以下個人資料予我們 (等等):

(a) 您的名字；

(b) 您的信用卡/轉帳卡的帳單地址

(c) 您的電郵地址。

1.3 您透過網站或任何應用程式提供予我們的個人資料及其它資料，將會用於處理您的訂單，管理您的會員註冊及向您提供有關活動及活動主辦的資料與建議。

1.4 一旦您完成註冊，您便可以使用您的註冊電郵及您選擇的密碼，登入到我的賬戶內查閱您的資料。

1.5 您能夠使用您的電郵地址和密碼，透過我的賬戶，編輯所有您提供的資料。

2. 傳遞您的資訊

2.1 在處理您的訂單時，如需方便我們處理您的訂單付款並履行您的訂單，我們會向第三方傳遞有關您的個人資料；這些第三方只限於舉辦有關活動的主辦單位。

2.2 我們會使用您的姓名、電郵地址及您提供的任何偏好，讓您知道活動主辦及其將會舉行的活動的消息。如若您希望撒回您的同意意向，您可以在任何時候，透過我的賬戶頁面或通過我們的通訊電郵去處理。

2.3 此外，我們可能，只限有您的事先同意下，傳遞您的個人資料及您提供的任何偏好予活動主辦；他們可能會直接聯絡您及向您發送活動及其他營銷資料。一旦您已經同意，您可以在任何時候，要求我們停止傳遞您的個人資料 (通過發送電郵到 contact@ticketflap.com)；以及，您亦可以要求使用您個人資料的第三方停止有關活動。

2.4 如果您違反或我們懷疑您可能違反了這個隱私政策或條款與細則，我們可能會透露您的個人資料。如果法律要求或任何政府或執法機構要求，我們亦可能會透露您的個人資料。

3. 安全性

3.1 所有付款處理及交易是通過一個安全的服務器完成。

3.2 雖然我們致力保護您的個人資料，但在互聯網上，我們未能保證所有傳輸的數據是完全安全的；因此，我們不能保證或擔保任何您遞交的資料是安全的。您透過網站向我們提供的所有資料，所有風險由您自行承擔。

4. Cookies

4.1 我們的網站使用 “Session Cookies”去追蹤您的瀏覽器會話。這不會儲存任何資料在您的電腦上，只是讓我們的網站識別您的訂單、其內容，及您有否登錄到您的賬戶。

4.2 一旦您使用本網站及/或透過此網站使用任何服務，您則同意上述有關使用Cookies 的條款。

5. 轉移您的資料到國外

5.1 您所遞交給我們的任何資料，可能會因執行我們在條款與細則下對您的合同或義務而被轉移到國外。

6. 個人資料查詢和更正

6.1閣下有權查閱及更改我們持有的閣下的個人資料。如若希望查閱或更改閣下的個人資料，請在 HKILF 網站上登入到閣下的 “我的賬戶”，編輯閣下的會員註冊資料；或透過 info@festival.org.hk 聯絡我們。我們有權為更改閣下的個人資料而收取合理的費用。

所有網站的資料是由 HKILF 擁有。在沒有 HKILF 的事先同意下，將不能複製任何資料。任何使用本網站或任何由第三方或註冊人士發表的聲明，均不代表 HKILF 的意見。如您有任何查詢有關這個私隱政策或如果處理您的個人資料，請透過本網站的首頁或及電郵到 info@festival.org.hk。

Hong Kong International Literary Festival
302B, Kai Tak Commercial Building,
66-72 Stanley Street, Central
Hong Kong